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**Returns Policy for Hopper Business Solutions**
Thank you for choosing our metal business cards! We aim to provide you with high-quality products and excellent customer service. However, if you need to return your metal business cards, please review our returns policy below:

1. **Eligibility for Returns:**
  - To be eligible for a return, the metal business cards must be unused, undamaged, and in their original packaging.
  - Returns must be requested within 30 days of the delivery date.

2. **Return Process:**
  - Contact our customer service team at (928)-890-4131 to initiate the return process.
  - Provide your order number and reason for the return.

3. **Return Shipping:**
  - Customers are responsible for return shipping costs.
  - We recommend using a trackable shipping service to ensure the safe return of the product.

4. **Refunds:**
  - Once the returned metal business cards are received and inspected, we will notify you of the approval or rejection of your refund.
  - If approved, refunds will be processed to the original payment method within 14 business days.

5. **Exchanges:**
  - If you need to exchange your metal business cards for a different design or due to a manufacturing defect, please contact our customer service team for assistance.

6. **Non-Returnable Items:**
  - Customized or personalized metal business cards are non-returnable unless there is a manufacturing defect.

7. **Damaged or Defective Items:**
  - If your metal business cards arrive damaged or with defects, please contact us immediately to arrange a replacement or refund.

8. **Final Sale Items:**
  - Clearance or sale items are considered final sale and cannot be returned unless they arrive damaged or defective.

We reserve the right to refuse returns that do not meet the above criteria or if the return process is not followed correctly.

Thank you for understanding our returns policy. If you have any further questions, please don't hesitate to contact us.